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Bad Customer Service and Underhanded Cancellation Fee! - Foremost Review

Foremost

1.8 Overall Rating by

Bad Customer Service and Underhanded Cancellation Fee!

I had insurance with Foremost for longer than I can remember. My first problem was when my agent did not inform me that I was under-covered! He left me open to be a victim of a sue happy motorist. So I found an agent that cared enough to explain my needs and coverage. My second problem is that since I cancelled my policy 2 days earlier than the term they snuck in a cancellation fee of $25. No one explained this to me. Then they have the nerve to send me letters threatening to send me to a collection agency to get their money. I emailed twice with no response, called and felt like the rep was just reading off of a script. They refuse to waive the cancellation fee. They blame me for cancelling 2 days early. I kept asking her why her rep did not explain that to me in the first place. My new insurance would have started 2 days later, what do they think people are this ignorant? I refuse to pay this fee.

3.0 Coverage
2.0 Cost
1.0 Service
1.0 Claims

Foremost Ratings

  • 2.2 coverage
  • 2.2 cost
  • 1.6 service
  • 1.3 claims
  • 1.8 overall rating

Based on 38 reviews - 1 is lowest, 5 is highest

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