Car TotaledOct 29 2012
We bought our house and 3 car insurance with Farmers. We paid over $1,000/year for 8 years. One day, my husband's 1998 BMW was run over by another Farmers insured car. We took our car to their shop to get it repaired. The damage was not noticeable outside. Only one inch of bumper went in with a bit of unevenness inside the trunk. We didn't hear anything back from Farmers after we left our car at the shop for a week. When we called the shop, they said the cost was estimated $4,500 and that since it was so close to the cost of the car, Farmers was considering a total lost. We were surprised. My husband loved that car and maintained is to well. We talked to their claim adjuster and had a very disappointing experience. We asked to pay over the amount they will agree to pay to get the repair done and she said that won't be possible. We asked to change the shop to get another estimate. The adjuster told us that we couldn't do that also because another shop will cost about the same. She was very very rude and not helpful to us at all.