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Disappearing Agents - Farmers Review

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Disappearing Agents

I contacted Farmer's Insurance Company to inquire about some car insurance. I spoke with a guy and he gave me a vague quote over the phone. He agreed to fax me an insurance card, but never sent me the paperwork for me to sign. After 2 weeks, I never heard anything else from him concerning the policy. I contacted corp about what had happened. I then turned around and contacted another one of their offices and spoke with someone else, a lady. I explained to her what had happened with the guy and she apologized for the incident and claimed that she wanted my business. Well, after almost a week, nothing from her either. I called back to her office and finally found her. She requested for me to go to the office to sign a few documents, but not all, in which I did. She informed me that she would get with me to let me know what my payments would be, for me to meet her to get the info about my plan, etc.. I never heard anything from her either. Well another week to 2 weeks passed by and no call back from her either. And every time that I contacted her office, they would tell me that she was either out of the office, with another client, or nobody would answer the phones for that office. Well a good 3 weeks passed and nothing had not gotten started, no payment was taken from me, etc...

1.0 Coverage
1.0 Cost
1.0 Service
1.0 Claims

Farmers Ratings

  • 2.6 coverage
  • 2.5 cost
  • 2.0 service
  • 1.7 claims
  • 2.2 overall rating

Based on 52 reviews - 1 is lowest, 5 is highest

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