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Unprofessional Customer Service - Farmers Review

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Unprofessional Customer Service

I was shopping for car insurance and though one of the general searches I got a call from Farmers Insurance. I have not liked any of the quotes I had received from them and when I got a call I told them to please not call me anymore and then hung up. The agent called back about 20 seconds later and gave me a whole bunch of attitude about "why did I request a quote from them and how I didn't know anything" When I asked to speak to his supervisor he told me that he had no supervisor and that there's just a bunch of people who work in the same building Monday through Friday. He called me Saturday! I could not believe how unbelievably rude he was especially how he called me back to yell at me! I don't know how they're in business.

1.0 Coverage
1.0 Cost
1.0 Service
1.0 Claims

Farmers Ratings

  • 2.6 coverage
  • 2.5 cost
  • 2.0 service
  • 1.7 claims
  • 2.2 overall rating

Based on 52 reviews - 1 is lowest, 5 is highest

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