poor emergency road services
Whenever I call emergency road customer services, they place me on hold on the phone for a long time and they don't want to help me out even though I have full coverage including emergency road service. Any the towing providers they use is also poor. When I ask for towing truck to tow my car, I have to wait for a long time - more than an hour - for a towing truck to come. When towing truck does come, they advise me to leave my car dead on the street and refuse to tow my car home.