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Poor emergency road services - Esurance Review

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2.0 Overall Rating by

poor emergency road services

Whenever I call emergency road customer services, they place me on hold on the phone for a long time and they don't want to help me out even though I have full coverage including emergency road service. Any the towing providers they use is also poor. When I ask for towing truck to tow my car, I have to wait for a long time - more than an hour - for a towing truck to come. When towing truck does come, they advise me to leave my car dead on the street and refuse to tow my car home.

2.0 Coverage
3.0 Cost
1.0 Service
2.0 Claims

Esurance Ratings

  • 2.6 coverage
  • 2.4 cost
  • 2.0 service
  • 1.7 claims
  • 2.2 overall rating

Based on 114 reviews - 1 is lowest, 5 is highest

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