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Poor Customer Service - Esurance Review

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Esurance

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Poor Customer Service

I was rear ended by one of their clients. It took months and the help of my insurance company to get anyone to return my calls. Then when they finally sent me an offer, it was WAY below fair market value. I rejected their offer with proof of what the FMV really is. Their response was "just sign the papers".

1.0 Coverage
1.0 Cost
1.0 Service
1.0 Claims

Esurance Ratings

  • 2.6 coverage
  • 2.4 cost
  • 2.0 service
  • 1.7 claims
  • 2.2 overall rating

Based on 114 reviews - 1 is lowest, 5 is highest

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