Misleads claimantsOct 14 2012
In 2099, I was a passenger in an accident which was caused by a driver who was insured by Esurance. The claims department told me I didn't need an attorney; to just mail them all the the bills for the bodily injury. I did. They waited to make their decision until after they say the time to make a claim has expire. They will not pay unless I have filed a case in court already. I did what they asked before the 'time ran out on the claim' but they did not respond in time.