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Cannot Prove That I Live Where I LIVE - Esurance Review

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1.5 Overall Rating by

Cannot Prove That I Live Where I LIVE

I recently bought a car and decided to give Esurance a try. It was a terrible mistake!! After I made a down-payment, they sent me an email telling me that they believed my garaging address to be that of some apartment I lived in SIX YEARS AGO. I contacted underwriting to let them know that my address was changed and because I am renting from a house and do not get utility bills in my name (I fail to see how this is so difficult to understand-- my landlord gets all the bills in his name since he owns the house), they refuse to let me switch my address to my current address even though I have sent in pay stubs and my registration to prove that I do in fact live at my current address! I can't believe that I'm being treated like a criminal over simple no-fault car insurance! After being stuck on-hold on the phone for half an hour on the second time I called them to try to clear up this issue, I've decided to switch to another company.

2.0 Coverage
2.0 Cost
1.0 Service
1.0 Claims

Esurance Ratings

  • 2.6 coverage
  • 2.4 cost
  • 2.0 service
  • 1.7 claims
  • 2.2 overall rating

Based on 114 reviews - 1 is lowest, 5 is highest

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