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Can't Cancel Auto-Pay - Esurance Review

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2.0 Overall Rating by

can't Cancel Auto-Pay

I requested that they discontinue taking automatic payments from my account. I then paid my bill online the next month and when I did, the way their system is set up, it automatically and without my knowledge, forged an electronic signature authorizing the automatic withdrawals to begin again. When I demanded they replace the money to my bank account, I was told I would have to pay them first.

3.0 Coverage
3.0 Cost
1.0 Service
1.0 Claims

Esurance Ratings

  • 2.6 coverage
  • 2.4 cost
  • 2.0 service
  • 1.7 claims
  • 2.2 overall rating

Based on 114 reviews - 1 is lowest, 5 is highest

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