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Poor Customer Service - Esurance Review

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2.5 Overall Rating by

Poor Customer Service

I needed car insurance, so I ordered coverage from ESURANCE. A month later, they decided that I may not live at the listed address. (I do). They called me saying that they're going to cancel my policy in a week if I don't show proof, but I don't have the specific proof that they want. They did take out their payment a day before the supposed cancellation date.

4.0 Coverage
4.0 Cost
1.0 Service
1.0 Claims

Esurance Ratings

  • 2.6 coverage
  • 2.4 cost
  • 2.0 service
  • 1.7 claims
  • 2.2 overall rating

Based on 114 reviews - 1 is lowest, 5 is highest

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