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Awesome Claims Handling - Esurance Review

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4.5 Overall Rating by

Awesome Claims Handling

Customer service with esurance can't be beat, as a person that has dealt with a number of insurance carriers in the past, I can't overstate how satisfied I am with the customer care and service given by esurance. The Claims department is really on the ball: when my wife had an accident a couple of months ago I went online and notified esurance. I not only got a call back the same day, I got a call back within the hour! I couldn't believe a fast and courteous the company was. Not a single one of my questions went unanswered and, when I had first dreaded calling the insurance company I was completely glad I did. Esurance is easy to get, their online services are outstanding and my wife and I have finally found an insurance company we can actually like working with. I pay my premiums with pleasure. Thanks so much.

4.0 Coverage
4.0 Cost
5.0 Service
5.0 Claims

Esurance Ratings

  • 2.6 coverage
  • 2.4 cost
  • 2.0 service
  • 1.7 claims
  • 2.2 overall rating

Based on 114 reviews - 1 is lowest, 5 is highest

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