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Poor Customer Service - Esurance Review

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Esurance

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Esurance

1.3 Overall Rating by

Poor Customer Service

Great insurance until you need to file a claim. Esurance was half the price of USAA and much lower then other insurance companies. When filing a claim they were awful. I could rarely reach any of my claims reps. My messages were never returned and they were rude on the phone until they found out I was military (like it should make a difference).

2.0 Coverage
1.0 Cost
1.0 Service
1.0 Claims

Esurance Ratings

  • 2.6 coverage
  • 2.4 cost
  • 2.0 service
  • 1.7 claims
  • 2.2 overall rating

Based on 114 reviews - 1 is lowest, 5 is highest

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