Terrible Customer Service - Esurance Review is a registered trademark of Terrible Customer Service - Esurance Review and is not affiliated with nor does it endore or sponsor, the content of this webpage or InsuranceUSA.com. Trademarks referring to specific providers are used by InsuranceUSA.com for nominative purposes only: to truthfully identify the source of hte products about which information is provided. Such trademarks are solely the property of their respective owners

Terrible Customer Service - Esurance Review

Click here to submit your review.


Rating 0
/ /


1.8 Overall Rating by

Terrible Customer Service

I called the night before my previous insurance policy was going to expire. The agent told me what I would be paying with Esurance. I would save almost $400/year. The agent told me he would call me back in a half hour so we could get the policy set up. He never called. When I called them, they were going to increase my policy by $500 because there was a lapse in coverage, which was their fault because the agent never called back!

3.0 Coverage
2.0 Cost
1.0 Service
1.0 Claims

Esurance Ratings

  • 2.6 coverage
  • 2.4 cost
  • 2.0 service
  • 1.7 claims
  • 2.2 overall rating

Based on 114 reviews - 1 is lowest, 5 is highest

All Reviews | Submit Review | InsuranceUSA Rating System