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Difficult Claims Department - Esurance Review

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1.0 Overall Rating by

Difficult Claims Department

The claims department never answer the phone and they never call back. When I did get in touch with a claims adjuster, they refused to provide me with a rental car while my car was being repaired. When they finally did consent to providing a car, they would not provide me with the same category car (full size premium) that I have.

1.0 Coverage
1.0 Cost
1.0 Service
1.0 Claims

Esurance Ratings

  • 2.6 coverage
  • 2.4 cost
  • 2.0 service
  • 1.7 claims
  • 2.2 overall rating

Based on 114 reviews - 1 is lowest, 5 is highest

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