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Poor Customer Service - CNA Review

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CNA

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Poor Customer Service

My father has had long term care through CNA for many years and now that he needs it there is a problem getting his money ( that he paid into for a very long time) every month they take 25+days to actually approve the payment. Their way of handling Senior Citizens is despicable and the attitudes on their customer service department leaves a lot to be desired. If I had to ever choose a long term company for insurance it would not be them. They are a horrific company and seriously I don\'t understand how they get away with the shenanigans they do.

0.0 Coverage
0.0 Cost
0.0 Service
0.0 Claims

CNA Ratings

  • 1.6 coverage
  • 2.1 cost
  • 1.2 service
  • 1.2 claims
  • 1.5 overall rating

Based on 83 reviews - 1 is lowest, 5 is highest

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