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Smooth - CNA Review

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4.5 Overall Rating by


I am in the process of contacting CNA on behalf of my mother, who has a LTC policy with CNA. Years ago my husband and I purchased these policies for ourselves. In 2009 I had to put him in a dementia care facility for the balance of his life. I was thankful we had purchased the policy. After contacting them, the forms were immediately sent. The nursing facility and I filled them out, sent them in and after the initial 30 day period I had to pay for, all checks were sent in a timely manner and the costs were covered completely. My only complaint was finding an initial contact phone number as none was included in the package. I am hoping my mothers process will go as smoothly in Florida.

5.0 Coverage
4.0 Cost
4.0 Service
5.0 Claims

CNA Ratings

  • 1.6 coverage
  • 2.1 cost
  • 1.2 service
  • 1.2 claims
  • 1.5 overall rating

Based on 83 reviews - 1 is lowest, 5 is highest

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