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Low-Ball - CNA Review

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1.0 Overall Rating by


Our car was hit by someone insured by CNA. We were SITTING STILL at a RED light and their insured slammed into the rear of our car. Their driver received two tickets for being 100% at fault. After 3 months in the shop and over $16,000 in repairs, we now have to deal with CNA over diminished value. We have had an independent appraisal and also received a value assessment of more than $6,300 in diminished value and yet these people started with an offer of less than $825. We are still arguing this with them and will most likely have to sue them for the difference but in the interim, their claims person is unbelievably arrogant and patronizing.

1.0 Coverage
1.0 Cost
1.0 Service
1.0 Claims

CNA Ratings

  • 1.6 coverage
  • 2.1 cost
  • 1.2 service
  • 1.2 claims
  • 1.5 overall rating

Based on 83 reviews - 1 is lowest, 5 is highest

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