Getting CNA Long Term Care to pay my husband's bills is a nightmare. They ceased his waiver of premium benefit even though he had two unpaid bills. There is always a form missing or not filled out correctly as a reason for non-payment even though they are billed consistently every month. I spend many hours on the phone getting the run-around from CNA. Reimbursement is taking three months even though they say they process in 10-14 days.