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Slow Reimbursement - CNA Review

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CNA

1.8 Overall Rating by

Slow Reimbursement

Getting CNA Long Term Care to pay my husband's bills is a nightmare. They ceased his waiver of premium benefit even though he had two unpaid bills. There is always a form missing or not filled out correctly as a reason for non-payment even though they are billed consistently every month. I spend many hours on the phone getting the run-around from CNA. Reimbursement is taking three months even though they say they process in 10-14 days.

2.0 Coverage
3.0 Cost
1.0 Service
1.0 Claims

CNA Ratings

  • 1.6 coverage
  • 2.1 cost
  • 1.2 service
  • 1.2 claims
  • 1.5 overall rating

Based on 83 reviews - 1 is lowest, 5 is highest

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