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Rude and Unprofessional - Cincinnati Review

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2.3 Overall Rating by

Rude and Unprofessional

I have property coverage on my lake cabin with Cincinnati. A large tree was blown over and landed on a storage building causing significant damage. Things started out ok with the adjuster - but when I sent him my contractor's estimate for tree removal and repair - the tune changed significantly. The adjuster accused the contractor of fraud with respect to the amount of time it took to remove the tree, he chastised me for having the tree removed from my property asking why I didn't keep it for firewood? I don't need more firewood and none of your damn business! The adjuster lied to me by misrepresenting what my policy would pay for to try and get me to take a lesser amount. The entire episode was ridiculous - and remains ridiculous as the claim is unsettled 4 months after the event. The good news is we aren't talking a lot of money - but I also have Cincinnati for my primary home which would be very substantial to replace. As soon as I settle this claim I will be taking my business elsewhere. My strong advice is to stay very far away from this company.

3.0 Coverage
4.0 Cost
1.0 Service
1.0 Claims

Cincinnati Ratings

  • 2.7 coverage
  • 2.4 cost
  • 2.4 service
  • 2.3 claims
  • 2.5 overall rating

Based on 70 reviews - 1 is lowest, 5 is highest

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