Cigna
2.5
Overall Rating
by
Cigna Ratings
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1.5 coverage
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2.2 cost
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1.2 service
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1.2 claims
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1.5 overall rating
Based on 96 reviews - 1 is lowest, 5 is highest
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Disorganized
They constantly send me erroneous letters telling me I did something wrong, just to find out that they did. They keep coming up with ways of delaying payments to the doctors I have been using. They are very erratic. They sent me checks in the mail because I had separate insurance from theirs and my primary (Medicare) saved them money. Yet they refused to pay the going rate for the doctors services.