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Horrible front desk ,,..!!!!!' - Cigna Review

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Horrible front desk ,,..!!!!!'

I went to Cigna Lab. One week prior to seeing my primary care MD, I was NPO meaning no food the midnightbefore'.."..I waited for I hour and 20 minutes ...and I was not called up to this moment ...I am diabetic and I felt weak in the waiting room this means my bld sugar is getting low ....I left cause I will not wait until I pass out in their waiting room,!!! Then the following week I tried to reschedule my doctors aptment.. I was put on WAIT for 7 min. And so I hang up and called again the second time .....i waited 11 minutes , then the front desk tried to put me ON HOLD AGAIN !! I got frustrated and my BLD PRESSURE was UP. 200 because I was angry who will NOT after all THE FRUSTRATION., ....HORRIBLE FRONT DESK ,!!!!the GOOD ....here is my PRIMARY care MD , THE PHARMACY, ...JOSE . The one who drew blood .....in lab but when I came ..JOSE was not there , I don't know if he left or whatever....these are the ones keeping me with this company.!!!!

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0.0 Cost
0.0 Service
0.0 Claims

Cigna Ratings

  • 1.5 coverage
  • 2.2 cost
  • 1.2 service
  • 1.2 claims
  • 1.5 overall rating

Based on 96 reviews - 1 is lowest, 5 is highest

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