Cigna
1.0
Overall Rating
by
Cigna Ratings
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1.5 coverage
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2.2 cost
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1.2 service
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1.2 claims
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1.5 overall rating
Based on 96 reviews - 1 is lowest, 5 is highest
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Won\'t Approve Needed MRIJul 15 2014
I've had lower back and buttocks pain for a while. Its prevented me from being able to sleep at night. My doctor requested an MRI for my spine and it got denied. So I saw a back specialist who diagnosed me with a pinched nerve and a second request for an MRI got denied. Why is money coming out of my check every week when Cigna isn't covering this? When I tore my ACL last month, that initially didnt get approved either until I actually got my doctor involved. Physical therapy has not made things better the last few weeks. So I'm pretty much stuck in pain and depressed because my stupid insurance won't approve an MRI. Terrible insurance and customer service.