Payment ProblemsMar 03 2014
First I sat on hold for more than an hour. Then customer service reps were totally lacking in knowledge, and are very argumentative. I wanted to pay the premium with a credit card and was told Cigna does not accept credit cards. Come to find out this is not true. Simply dial 877-484-5967. But the argumentative rep insisted no credit cards are accepted. This is not the first issue I have had with Cigna. I'm gone move my business, they are terrible.