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Overriding Doctor Referrals - Cigna Review

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Overriding Doctor Referrals

My father-in-law was sent to have an MRI after being referred to a specialist by his PCP because of pain in his foot. The PCP thought at first it was bone spurs but the specialist now thinks it could be a stress fracture. Even though my in-laws pay for Cigna insurance, guess what Cigna won't agree to pay for? The MRI. Adding insult to injury, they've already done some other tests on his foot that Cigna won't pay for either. About $2K worth of tests that my in-laws are now out of pocket having to pay. So obviously Cigna knows better about what foot condition my father-in-law has than his doctors. Ridiculous, outrageous and pathethic.

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1.0 Cost
1.0 Service
1.0 Claims

Cigna Ratings

  • 1.5 coverage
  • 2.2 cost
  • 1.2 service
  • 1.2 claims
  • 1.5 overall rating

Based on 96 reviews - 1 is lowest, 5 is highest

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