No Payment After 9 MonthsJan 07 2013
My son has been trying to get payment on a claim or 9 months. Cigna sent my son a letter detailing what they need to process his claim. Despite the fact that my son has done exactly what the letter asks of him, Cigna is still giving him the runaround. The bottom line is they don't want to pay the claim. I pay them directly from my paycheck every week, yet they lie and obfuscate about their own communications with patients.