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Short Term Disability Disaster - Cigna Review

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1.3 Overall Rating by

Short Term Disability Disaster

My employer pays for this benefit, thank goodness it isn't my money because it is not worth it! I have been off work and have had to deal with CIGNA. Nothing happens with my claim unless I call them. At one time they had a "return to work" specialist send me a letter claiming she had tried to call me several times and was unable to leave me a message. That was BS because several calls to her giving her my correct phone number that has an answering machine were never returned. After contacting my employer and having my employer talk to CIGNA management my claim manager called me to apologize and assure me that the return to work specialist was dealt with. I didn't get another one. I have been chased in circles by CIGNA. I'm always being told "they are waiting for more info from my doctor" when ever I call to ask what the hold up is. My claim status says I should receive checks weekly. I have not seen one since the beginning of MAY!

2.0 Coverage
1.0 Cost
1.0 Service
1.0 Claims

Cigna Ratings

  • 1.5 coverage
  • 2.2 cost
  • 1.2 service
  • 1.2 claims
  • 1.5 overall rating

Based on 96 reviews - 1 is lowest, 5 is highest

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