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Poor Record Keeping - Cigna Review

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Cigna

1.8 Overall Rating by

Poor Record Keeping

I'm a new Cigna customer. I was diagnosed with a condition that required a minor outpatient surgical procedure. All but 1 claim related to this has been paid! I keep getting asked for the same paperwork that I have already sent in multiple times. They are terrible with customer service!

2.0 Coverage
3.0 Cost
1.0 Service
1.0 Claims

Cigna Ratings

  • 1.5 coverage
  • 2.2 cost
  • 1.2 service
  • 1.2 claims
  • 1.5 overall rating

Based on 96 reviews - 1 is lowest, 5 is highest

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