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Never Coming Payment - Cigna Review

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1.3 Overall Rating by

Never Coming Payment

I have been pursuing Cigna for a measly amount for dental work they agreed to cover. Months have passed since submitting a pathetic claim for $184. First they said they had sent it to the dentist who I had already paid. That took about 6 weeks up. Then they said they had mailed out a check. After weeks of not receiving the check and numerous calls to them, they kept assuring me they had sent the check. Finally they said they had mailed it to the wrong address, even though each time I called I asked them to verify the address they mailed it to. Finally they said they would re-issue the check and once again we could expect to receive it in 7-10 business days. This was 3 weeks ago.

1.0 Coverage
2.0 Cost
1.0 Service
1.0 Claims

Cigna Ratings

  • 1.5 coverage
  • 2.2 cost
  • 1.2 service
  • 1.2 claims
  • 1.5 overall rating

Based on 96 reviews - 1 is lowest, 5 is highest

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