Cigna
1.3
Overall Rating
by
Cigna Ratings
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1.5 coverage
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2.2 cost
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1.2 service
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1.2 claims
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1.5 overall rating
Based on 96 reviews - 1 is lowest, 5 is highest
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Refuses to Pay
They instructed my surgeon on how to submit a claim for my procedure and specifically told the surgeon that no pre-certification was necessary. Then they refused to pay the claim because pre-certification was not obtained. And each time I call Cigna, Cigna gives me different information about why the claim was denied.