No Coverage Because I didn't Call
When I was referred to a Cardiologist to figure out what is wrong with my heart, I went into the doctor and got many test done. About four months later I received a HUGE bill from Cigna saying every test I had done is denied. Their explanation was that when I got my card, I did not call them and tell them who my doctor was. I did not see the instructions to call printed on the back of the card.