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Poor Customer Service - Cigna Review

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Cigna

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Cigna

2.0 Overall Rating by

Poor Customer Service

Cigna goes out of their way not to pay claims. When you call about your claim the CSR are incompetent. I am currently without my hematology medication because they miscalculated 'days supply'. Cigna thinks a month's supply is 28.

2.0 Coverage
3.0 Cost
1.0 Service
2.0 Claims

Cigna Ratings

  • 1.5 coverage
  • 2.2 cost
  • 1.2 service
  • 1.2 claims
  • 1.5 overall rating

Based on 96 reviews - 1 is lowest, 5 is highest

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