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Cigna service is a disgrace. - Cigna Review

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2.0 Overall Rating by

Cigna service is a disgrace.

I have both my secondary and primary policies with Cigna and could not get my medical bills to paid in full. They told me, the secondary policy does pay the copay from the primary. They only paid the difference between the allow amount from the primary. The customer service rep told me it does not worth having two insurance because they do not pay or have to pay your patient balance.

2.0 Coverage
3.0 Cost
2.0 Service
1.0 Claims

Cigna Ratings

  • 1.5 coverage
  • 2.2 cost
  • 1.2 service
  • 1.2 claims
  • 1.5 overall rating

Based on 96 reviews - 1 is lowest, 5 is highest

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