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Cigna

Cigna is the oldest stock insurance company of the United States, whose roots can be traced back to the year1792. It can be related to the founding of the Insurance Company of Northern America. We provide our customers many services and employee benefits, along with other expertise, that helps in the improvement and productivity of the employees. This company has a comprehensive portfolio of different services that includes pharmacy, behavioral, dental disability and life. We are the leading provider of health care and other related benefits that helps to keep the work force quite healthy and productive. We have a wide range of benefits, that includes flexibility of the users future planning and growth, and also the support and choice of the customers. The stock of the company is traded in three stock exchanges in the New York Stock Exchange, Philadelphia Stock Exchange and Pacific Stock Exchange. It provides the public with accurate information and also timely assistance. There are many times when the media is also invited to browse through our newsroom in order to get more information about CIGNA. There are wide range of employers, who are able to create integrated benefit solutions.

Cigna Ratings

  • 1.3
    coverage
  • 1.9
    cost
  • 1.0
    service
  • 1.0
    claims
  • 1.3
    overall rating

Based on 96 review – 1 is lowest, 5 is highest

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More About CIGNA
There is a consolidated Shareholders equity of $ 5.4 billion and also assets of $ 44.9 billion as on the year ended December 31, 2005 and revenues worth $ 16.7 billion. Today the company is said to be the largest investor owned health care, and also related benefits, that are offered through the workplace, that includes health care products and also group liability for life and also accident insurance. Most of the health care operations are insured and at the same time self funded, in order to support the consumerism and also the health advocacy solutions. There are different kinds of health care operations that range from some of the largest United States Corporations, to the other small enterprises that include employers, and also multiple employers. We are also providing modular benefits for all its clients that include medical management, disease management and other health advocacy charges, for multiple health care vendors. There is a consistent set of services that are made to address the clinical and administrative inconsistencies that are quite inherit ant in the vendor approach.

Cigna has also been providing many kinds of dental health products that include the managed care, and other indemnity services. These dental products can be purchased, and can also be integrated with other products of CIGNA. These customers are provided with 24 hours assistance, through a very secure site that is known as myCIGNA.com.Some of these dental care products are available in the 36 states and also in the State of Columbia. Most of the dentists who are associated with this network, will be receiving a monthly-predetermined fee for the services rendered. The members are responsible for a fixed payment. The other services that are provided by us, include the following:

  • Behavioral health care benefits, along with health care management
  • There are drug coverage plans, both on stand alone basis, as well as in conjunction with the different medical products.
  • There are offers mail order, telephone and online fulfillment services.
  • There are a number of sales representatives, who sell medical cost containment and also manage health care services that are related to insurance companies.
  • They are known to be marketing short term and long term insurance products, in all the states.
  • They are known to be marketing the short term and long term products and services of many of their subsidiary companies.
  • There are also special kinds of insurance benefits that are related mostly, life accident and disability insurance. These insurances are made to many schools and financial institutions.

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Cigna

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No Urgent Care or Prescription Coverage

Mar 18, 2012 by Anonymous
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Cigna charges one of the most expensive insurance premiums yet does not cover any urgent care so we are stuck with a $400 bill for our young son who could not be seen by the doctor over the weekend for an ear infection. They have also refused to cover a medication for my husband that is the only one for his medical condition.


Former Employee POV

Feb 13, 2012 by Anonymous
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I use to work for CIGNA. They claim to be customer focused, but do not believe that! Behind the scenes: Deny and let the member appeal!


don't Care

Jan 30, 2012 by Anonymous
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Customer service is horrible! They do not keep records of customer calls so each time you call you start over. They basically don't care about individual customers as all the big money is in selling group policies.


Constantly Loose My Claims

Jan 14, 2012 by Anonymous
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I'm sitting on the phone right now with Cigna... It's been over an hour now. Each month I call them and review my claims from years earlier which they still keep rejecting. Mostly, they loose my receipts. Or say that they were still missing information, but for some odd reason the information is on the receipt.


denying Coverage After Cancellation

Jan 04, 2012 by Anonymous
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I received this health care through my work and was hoping to have some decent health care insurance. This company has sent me hundreds of letters stating that I needed to provide them with more information that I already gave them. Then they would stall until months down the road when my doctor bills are in collections before they would pay their part. Since I cancelled the insurance, they are going back to the doctors and stating that they has made an error and that the responsibility falls on me thus boosting my bills even further through the roof.


Frustrating To Work With

Jan 04, 2012 by Anonymous
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I am completely disappointed in the company overall. They deny claims of in-network doctors until I call them and they fix it after the 3rd phone call. I have been on calls with the customer service group 5+ times over the same issue with no resolve. The customer service group does not keep notes from previous phone calls so I have to discuss the issue every single time I call with no positive result.


Disorganized

Dec 08, 2011 by Anonymous
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Cigna is not only disorganized and incompetent. They blatantly lied to my employer about a conversation that I had with them.


won't Approve MRI

Nov 22, 2011 by Anonymous
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This is my second time trying to get an MRI done and they denied it. I have done what they asked me to do. My doctor cannot do anything else for me because he has no films to look at.


Cigna FSA

Nov 16, 2011 by Anonymous
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Every time I turn around I have to find another receipt to reactivate my card.


CareCentrix

Nov 16, 2011 by Anonymous
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CIGNA is somehow in cahoots with CareCentrix, which acts as a middleman in order to get money up front from the customer with absolutely no guarantee of getting the money returned, once It's paid. I fear this is the future of what insurance companies eventually want to do. Make the customer pay and then with absolutely no power, attempt to get it back.


Insurance USA , USA 7.9 127.0 96 96 Please give me a report of customer satisfaction.