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Terrible service - Blue Cross Blue Shield Review

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Blue Cross Blue Shield

1.8 Overall Rating by

Terrible service

The BCBS of Alabama customer service is awful-rarely helpful, requiring multiple calls to solve a problem and a computer system that is down more than it seems to be working. Very depressed that this is what we get

2.0 Coverage
3.0 Cost
1.0 Service
1.0 Claims

Blue Cross Blue Shield Ratings

  • 1.3 coverage
  • 1.4 cost
  • 1.1 service
  • 1.1 claims
  • 1.2 overall rating

Based on 15 reviews - 1 is lowest, 5 is highest

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