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Terrible Customer Service - Blue Cross Blue Shield Review

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Blue Cross Blue Shield

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Blue Cross Blue Shield

1.0 Overall Rating by

Terrible Customer Service

I was on hold for over 25 minutes. The customer service person I talked to literally could not be understood between her lack of English skills and the gum chewing in my ear. All of this because I had to chase down the reasons my claim was denied. This is THEIR job!!

1.0 Coverage
1.0 Cost
1.0 Service
1.0 Claims

Blue Cross Blue Shield Ratings

  • 1.3 coverage
  • 1.4 cost
  • 1.1 service
  • 1.1 claims
  • 1.2 overall rating

Based on 15 reviews - 1 is lowest, 5 is highest

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