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Blue Cross Blue Shield of Michigan Ratings

2.1 coverage
2.4 cost
1.4 service
1.6 claims
1.9 overall rating

Based on 10 reviews - 1 is lowest, 5 is highest

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0.0 overall rating
by Anonymous

HORRIBLE

Worst automated phone service in the country.
1.5 overall rating
by Anonymous

Incompetent Customer Service

Don't know what this companies deal is, every time I get my generic prescription filled I pay a different price. Sometimes $3, sometimes $4 and then it jumps to $10 because they say "that's what my co-pay is" So why didn't I pay $10 before? No one can give me an answer. Makes no sense at all...
0.0 overall rating
by been there

Very Costly

Currently, I am paying $328 per month through United Health for a family of (4) with a $5K dd with $16,600 OOP max pp. Your cheapest plan for my family of (4) rang in at $659.98 on a BRONZE PLAN.
1.3 overall rating
by Anonymous

Misinformation

I went to their website to find a doctor for my wife. Now they refuse to cover her visit and tests even though the website said that the doctor is in-network.
0.8 overall rating
by Anonymous

Raised prices

I just finished Cobra and my agent hooked me up with this insurance company. My coverage started, but I decided to cancel soon after. I sent in my cancellation paperwork and went to the bank to stop the automatic payments. This company raised my monthly payment without telling me a thing and took out a pretty good chunk from my checking.
1.8 overall rating
by Anonymous

bcbs sucks major

You cannot contact them. I have been trying to call them for a week....just get put on hold every time. We're getting bills from the hospital and docs for my new son, which was covered by BCBS before he was even born, yet they are not paying for some reason. I tried going to the site for contact info, and it doesn't list anything.
1.0 overall rating
by Anonymous

Expensive

At the beginning of the year $500 is put into your health account. Once this is used up you begin the "bridge", which means you have to pay out-of-pocket until you have spent $600. Then it switches to 80/20 co-pay. My problem is that with my allergy meds & shots, I use up the $500 by spring and can't afford my meds for the rest of the year. It's hard enough being single and trying to pay my bills without adding the $600 "bridge" in. It's great for people who never go to the doctor or never have prescriptions.
2.5 overall rating
by Anonymous

Expensive but with it

PPO--expensive but worth it. I am one of the lucky ones who can afford this coverage (over $700 a month just for me.)
1.3 overall rating
by Anonymous

Poor Customer Service

They have horrible customer service and horrible plans. The reps are not helpful whatsoever.
0.8 overall rating
by Anonymous

Incompetent!

I have NEVER had to call an insurance company more in my life than I have in the past 4 months. None of the service reps know what they are doing. I'm sure that they hope we just get so frustrated and give up on the problem.

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