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Customer Service Issues - Blue Cross Blue Shield of Georgia Review

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Blue Cross Blue Shield of Georgia

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Blue Cross Blue Shield of Georgia

2.0 Overall Rating by

Customer Service Issues

The worst customer service and communication problems I've ever encountered. Fifty-four minutes on the phone. Transferred five times to five different departments. On hold most of the time. Finally put in touch with local with a local department after being transferred to two departments in FL.

3.0 Coverage
3.0 Cost
1.0 Service
1.0 Claims

Blue Cross Blue Shield of Georgia Ratings

  • 2.0 coverage
  • 1.8 cost
  • 1.7 service
  • 1.7 claims
  • 1.8 overall rating

Based on 10 reviews - 1 is lowest, 5 is highest

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