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Anthem Blue Cross of California Ratings

1.8 coverage
2.6 cost
1.1 service
1.3 claims
1.7 overall rating

Based on 11 reviews - 1 is lowest, 5 is highest

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0.0 overall rating
by Anonymous

Stay away far away..

Terrible company. Once they get the payment, phone lines don't work, customer service goes out the door. STAY AWAY!I paid for their top plan over $900 a month and then they didn't cover my doctors visits!!!!!
0.0 overall rating
by Anonymous

Stay away far away..

Terrible company. Once they get the payment, phone lines don't work, customer service goes out the door. STAY AWAY!I paid for their top plan over $900 a month and then they didn't cover my doctors visits!!!!!
1.8 overall rating
by Anonymous

High Premiums, LOW Benefits

Please don\'t refer to Anthem BC as an insurer. They simply collect premiums and offer no benefits which is not my definition of an insurer. My Silver plan has failed to provide me any benefits in my first 3 attempts to submit claims. The only drug that works for me is not covered at all, my urologist IS IN THEIR ONLINE PROVIDER LIST but when I presented the card, it was not accepted, so no coverage. Needed an emergency clinic today and found that NONE of the ones within 50 miles of me are contracted so no coverage. $1.4k per month for 2 of us yet no benefits. Not what I expected of a SILVER plan.
0.8 overall rating
by Anonymous

High Pharmacy Deductible

I am finding out they put a $3000 deductible on pharmacy, this is a crazy amount for normal people who do not use the pharmacy a lot. We pay all this money every month and they raise the deductible so high it's just not worth it.
1.3 overall rating
by Anonymous

Silly Primary Care Rules

When I was sick, the doctor said that I could not get a same day appointment because I did not previously have a check-up with the doctor. I call the doctor only when I am sick and need relief. Ultimately, they would not see me, so I choose urgent care.
0.8 overall rating
by Anonymous

Rejected An Old Male Smoker

My father, a hard working immigrant, was rejected from this insurance company. The only reason why my father was rejected was because he was classified as a "smoker" and over 50.
0.8 overall rating
by Anonymous

Dropped When I Got Cancer

BCBS has terrible customer service. If your doctor prescribes you a medication and writes that down, they want you to take another one - the cheapest available. If you get cancer, they will drop you immediately. They will also keep on increasing the premiums all the time.
1.3 overall rating
by Anonymous

Terrible experience

The out of pockets expenses (co-payments, deductibles, etc.) is way more than my old insurance company. I am very surprised to learn that preventive procedures are not covered by a general physical and are subjected to the deductible. My worst experience of dealing with Blue Cross is getting information through their online or telephone customer service. Their provider directory is useless; it has not updated; I had to waste days after days calling doctors that do not exist or not belonging to their network. Furthermore when I called to get information through live agents I came across very rude and unhelpful people who end up putting me on hold and never getting back to me.
1.5 overall rating
by Anonymous

Will Not Pay Outside Emergency Care

I was in the hospital for leg infection. It was considered an emergency. Because it was outside my service area of the hospital service in California, they would not pay it. I was in no condition to be moved to my area 60 miles away. It took them almost a year.t pay all of the doctors.
1.5 overall rating
by Anonymous

Little Coverage

When we have to go to the doctor I end up getting a bill for more than what Blue Cross ends up paying. How does that work when I'm paying hundreds each month?
1.8 overall rating
by Anonymous

Poor Customer Service

Just try to get a person on the phone. They can't get their bills straight. They hold off on paying claims until you hound them. The service has gone down hill over the past couple of years.

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