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Customer Service Is A Joke! - Amica Review

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Customer Service Is A Joke!

I called Amica and the representative I got was the rudest person I ever talked to. I was so shocked I simply hung up on the lady. I called to get a quote again after my insurance had gone up for no reason. This time I was connected to a male rep who was so condescending. He told me "Your car is 9 years old. I don't think you should have comprehensive coverage on it. It is old!" It is a 2001 BMW and in great shape! I asked him what I should do If I ever got into an accident. He says"Well then you pay for a new car!"

1.0 Coverage
1.0 Cost
1.0 Service
1.0 Claims

Amica Ratings

  • 2.9 coverage
  • 2.8 cost
  • 2.6 service
  • 2.4 claims
  • 2.7 overall rating

Based on 45 reviews - 1 is lowest, 5 is highest

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