Poor RepairsDec 22 2011
Customer service never returned even one of my calls. They authorized repairs without my knowledge or consent. They replaced a tire on a truck that was hit and charged me $185 to have it replaced without my consent. They took away my rental car while my truck was being repaired stating that it was costing to much. The power windows and locks did not work after the accident and still do not work. Amica claims that the windows and locks are not accident related. There was over $7,000 worth of damages and they say there is no diminished value.