Cannot Get My Medication Because of Record ErrorMay 19 2014
I couldn't get my medication because Amerigroup thinks I have Medicare. I called them numerous times even with Medicare on the phone and they said everything was taken care of and would be updated in 24 to 48 hours. A week later I go back to try and get my medication and it was denied so I call Amerigroup back and they still haven't updated my records and still believe I have Medicare. Horrible service!