Excellent service... at least as far as my experiences go. I got a life insurance policy with American General and I am always notified immediately regarding any changes or news. When I made changes to the beneficiaries of my policy, I had no trouble. American General was very responsive to my request and I was notified the minute my changes were implemented. The cost is acceptable for what I am paying for and I know that my family will be financially taken care of if anything should happen to me. I like American General because they treat my requests with respect: they honor every demand I make timely, and I know that if my family ever has to deal with my death, they won't have a financial headache to deal with too.