My husband and I decided to get life insurance to protect our financial future in the awful event that something happened to one of us - we got our insurance through American General. Last year my husband passed away suddenly and, as you can imagine, I was emotionally distraught for quite some time. American General assisted me and they were very kind to me in my time of need. My husband always handled all of the financial responsibilities and dealt with all the paperwork so I was really unsure of what to do or how to go about claiming. The team is polite, courteous and I am eternally thankful for their kindness. They could have made a hard time more difficult but they didn't. Through a simple process I was able to get the life insurance monies I was due and I got to use the money to offset the loss of income due to my husband's death. American General took a load of worries off my mind.