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Poor Investigations - American Family Insurance Review

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American Family Insurance

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American Family Insurance

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Poor Investigations

I was recently involved in an accident with an AmFam customer who was totally responsible for the accident. After their "investigation", the AmFam adjuster said in his (subjective) opinion, I was 80% responsible and therefore they would not pay damages. I understand from my agent that this is a common practice of AmFam.

1.0 Coverage
1.0 Cost
1.0 Service
1.0 Claims

American Family Insurance Ratings

  • 2.8 coverage
  • 3.0 cost
  • 2.4 service
  • 2.2 claims
  • 2.6 overall rating

Based on 63 reviews - 1 is lowest, 5 is highest

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