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Disappointed - American Family Insurance Review

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American Family Insurance

Rating 0

American Family Insurance

1.5 Overall Rating by


I have been with this company for almost 20 years and have never had to make a claim until now. I was denied because the agent did not add water damage to the policy. I trusted what they told me when they created the policy. The person I talked with was rude and so cocky when he said that my policy did not cover water damage.

2.0 Coverage
2.0 Cost
1.0 Service
1.0 Claims

American Family Insurance Ratings

  • 2.8 coverage
  • 3.0 cost
  • 2.4 service
  • 2.2 claims
  • 2.6 overall rating

Based on 63 reviews - 1 is lowest, 5 is highest

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