Mail or Phone
To write or call us at our Corporate Headquarters, you may contact us at:
American Family Insurance
6000 American Parkway
Madison, Wisconsin 53783-0001
(608) 249-2111Claims – 1-800-374-1111
We are dedicated to helping you in your time of need. The Claim Call Center should be used to report and to follow up on all existing claims except life and health. To report a health or life claim, please call 1-888-428-5433.
If you have forgotten your user ID, please call the Customer Care Center at 1-800-MYAMFAM (692-6326) or email us.
For all other questions about American Family Insurance, visit amfam.com