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American Family Insurance Contact

Mail or Phone

To write or call us at our Corporate Headquarters, you may contact us at:

American Family Insurance
6000 American Parkway
Madison, Wisconsin 53783-0001
(608) 249-2111Claims – 1-800-374-1111

We are dedicated to helping you in your time of need. The Claim Call Center should be used to report and to follow up on all existing claims except life and health. To report a health or life claim, please call 1-888-428-5433.

My Account

If you have forgotten your user ID, please call the Customer Care Center at 1-800-MYAMFAM (692-6326) or email us.

American Family Insurance Ratings

  • 2.7
  • 2.9
  • 2.3
  • 2.1
  • 2.5
    overall rating

Based on 63 review – 1 is lowest, 5 is highest

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American Family Insurance

Rating 0