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American Family Insurance

American Family Insurance is a company that has a strong network of 4300 contractor agents that employees more than 8100 employees, who are trained to meet the diverse customer needs. We are a company that is fully committed to work with our customers by offering good response to our customers. We have a reputation of making fast and fair claims, there by ensuring the peace of mind of the customer. Our insurance policy is quite good, and our company has always been receiving support from the customers. We make use of all our profits in order to maintain a good financial position, that helps us to protect the interest of our policyholders, and also try to deliver all our products to the customers on time so that the insurance needs of the customers are met. Our company has of $14.6 billion in assets $4.8 billion in policyholder equity

American Family Insurance Ratings

  • 2.7
    coverage
  • 2.9
    cost
  • 2.3
    service
  • 2.1
    claims
  • 2.5
    overall rating

Based on 63 review – 1 is lowest, 5 is highest

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These numbers are an assurance of the financial position of the company and also about the strength and stability of the company. October 3rd 1927 saw the beginning of the American family, with just three members. At the present day the company offers multi insurance products in more than 18 states. We offer you a wide selection of products, whether it is on home and property insurance, life insurance and business insurance, along with other annuities and loans. There are many agents of the company who shall provide you with a free review in order to help your coverage, and also keep in pace with the changing needs of insurance. Today we are the third largest mutual property and health insurer of the nation.


Why Choose American Family Insurance
There are many reasons why you may choose us:

  • We just not make promises, but we believe in keeping all our promises.
  • Our financial results have been enough to prove our commitment and growth.
  • We have a very sound financial position, with the year ended 2005 showing a financial assets of $ 14.6 billion

There are many companies making many kinds of claims, but we don’t believe in making claims but in performing. The most important consideration that is made with respect to the insurance companies is its financial strength and stability that is proven well by the financial status. We are very secure financially and in the year-end 2005, we had $ 14.6 billion in assets, $4.8 billion in equity and $6.8 billion in revenue. Today we have more than 8100 employees with more than 4300 agents with more 9 million policies and loans in force. Most of our agents work in 17 states of the United States, providing you with one of the best protections. We help our customers to make some short-term decisions, so that they feel protected as well as secure. It has been more than 75 years since we are providing our customers with care and protection, so that they get a peace of mind.

American Family Auto Insurance
We offer all our customers, large variety of coverage options that help in the protection of your car or truck, in case of accidents, vandalism or natural disasters. The drivers as well as the passengers are protected from the different catastrophes that may be involved. Discount facilities are also available, but in order to qualify for a discount you need to fulfill certain conditions.

  • You are required to make insurance of more than one vehicle.
  • Your age must be between 50 to 69 years.
  • You should have a good driving history.
  • You should be insuring both your vehicle as well as your home with the insurance company.

American Family Insurance Timeline
It was in the year 1927 that Farmers Mutual Automobile Insurance Company, was founded. In 1938 assets and premiums of the company surpass $1 million. In the year 1958, the company starts the homeowners insurance and American Family Life Insurance.1961 and 1962 saw the beginning of American Standard, and company offers farm owners insurance. In the next few years the company made huge profits and any new ventures of the company were opened. American Family Jingle was copyrighted on July 9, and a few years later in 1975 commercial lines were introduced. It soon became the fifth largest mutual auto insurer. In the year 1986 a new motto was introduced of the company, of strong growing and friendly. In the year 2002 the American family celebrated its 75th anniversary.

American Family Insurance Commitment
The American Family is fully dedicated in making a foundation of sound corporate pricnciples. With the help of the principles, we shall be able to embrace our commitment towards integrity honesty and highest ethical business standards. We value talents and perceptions, that is available with our employees, and our experience has helped us to combine to the various needs of the customers. We have more than 75-year tradition of community development, and our strong sense of community needs goes beyond the financial contribution that is made. Most of our employees and agents provide us with maximum time, donating us their precious time, through many weekends, also in the form of working charities and also community projects. We have great reliance on our core values for honesty, integrity and community building that helps us in our customer satisfaction and protecting the peace of mind of the customer.

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American Family Insurance

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Best at handling claims

 by Anonymous
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I have had my Car Insurance, Home Insurance, and Boat Insurance all with American Family and have always received great service. I have tried others and American Family is by far the best when it comes to handling claims. don't be fooled the other options are far worse. My experience with the American Family Insurance company has always been positive and has came highly recommended from many people.


Favorable

 by Anonymous
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I can't complain my experience with American Family was a favorable this was my first accident I ever had since I started driving in 1989.


low estimate on damages

 by Anonymous
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We had a major hail storm and the adjusters price is thousands of dollars under the estimate to fix. I guess paying all those premiums for years with no claims just means you get screwed harder.


Listen

 by Anonymous
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I personally think some people aren't listening when there agent explains coverages They make you sign a form when you reject flood insurance and when something happens that is caused from an occurrence no insurance will cover it. Uninsured motorist covers you when someone hits you and they don't have insurance or enough insurance remember you cant have more uninsured motorist coverage then liability coverage.


American Family Facts

 by Anonymous
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Virtually every insurance company rates using the consumer insurance credit score. It is the truest and most accurate way to tell if you will have a claim. People with low credit scores have more claims. That's a indisputable fact. I've been an American Family Agent for 3 years now and I can tell you that every claim adjuster I have dealt with has been fair. AMFAM is a good company.


Great Claims Handling

 by Anonymous
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I accidentally hit a tree with my car. American Family was very good on the ball on things.


Poor Credit Score

 by Anonymous
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Raising our rates after twenty years with American Family Insurance. We have had two small claims over the years and they were over eight years ago! What does my credit rating have to do with my cost of my home and auto insurance? We were informed that due to our credit rating our rates would almost double.


I ran a green light

 by Anonymous
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I was turning left at a green left arrow after it had changed. I was the first car in line and had waited at least a couple of seconds before turning so that I had time to check the intersection. Another car was turning right, but had stopped and was waiting for me. When I was about half-way through the intersection I realized that a car in the lane coming towards me was not stopping. I hit the brakes, but it was too late. I was hit in the passenger side, just in front of the front tire. The bumper looks to have shifted approximately 8-9 inches towards the driver's side. The hood was able to open, albeit a bit stiff. The driver of the other car estimated he was going 40-45 miles per hour when he hit me. American Family sends a letter that I ran a green light and their insured ran a yellow light. The Police Report their insured says "Its my fault, I ran a red light." American Family was told in arbitration that they owe me for 100% of the claim. They still haven't paid nor will they return my phone calls.


It's not the company. It's YOU!!

 by Anonymous
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We have been with Amfam for years, and I have never had any issue with getting valid claims paid. I feel like they have my back, and I appreciate that. I have read other reviews out here, and many are blatant ignorance on the part of the consumer. For example, your car isn't worth what you owe? You can buy stop gap coverage for that, and if you didn't, not your insurance company's fault, it is yours. Your credit is bad? You are statistically proven to be more likely to have big, and frequent claims, and I don't want to carry your burden, you should pay more, not me. Let your coverage lapse, and think it is not your own fault? Really, does the light company call you to see if you might pay? Have a flood and think insurance covers it? Did you ever read the contract you signed? It is really easy to point the finger at others when you aren't responsible for your own destiny. Personally, when I have questions, I call my agent, and make sure I understand what I am buying.


poor communication

 by Anonymous
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I had a bad experience with American Family and there was a total lack of communication with my agent. I was a good customer and had referred numerous clients of mine to my agent. I was turned into the DMV for a lapse of coverage (2 weeks) and was not given a courtesy call by anyone from American Family Insurance. I was never able to talk directly to my agent she was always too busy. This is ridiculous and the main reason I cancelled.


Insurance USA , USA 6.5 127.0 63 63 My husband had insurance with American Family for over 40 years, and because he turned in a claim for hail damage to our roof last year, they cancelled our insurance and then had t