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American Family Insurance

American Family Insurance is a company that has a strong network of 4300 contractor agents that employees more than 8100 employees, who are trained to meet the diverse customer needs. We are a company that is fully committed to work with our customers by offering good response to our customers. We have a reputation of making fast and fair claims, there by ensuring the peace of mind of the customer. Our insurance policy is quite good, and our company has always been receiving support from the customers. We make use of all our profits in order to maintain a good financial position, that helps us to protect the interest of our policyholders, and also try to deliver all our products to the customers on time so that the insurance needs of the customers are met. Our company has of $14.6 billion in assets $4.8 billion in policyholder equity

American Family Insurance Ratings

  • 2.7
    coverage
  • 2.9
    cost
  • 2.3
    service
  • 2.1
    claims
  • 2.5
    overall rating

Based on 63 review – 1 is lowest, 5 is highest

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These numbers are an assurance of the financial position of the company and also about the strength and stability of the company. October 3rd 1927 saw the beginning of the American family, with just three members. At the present day the company offers multi insurance products in more than 18 states. We offer you a wide selection of products, whether it is on home and property insurance, life insurance and business insurance, along with other annuities and loans. There are many agents of the company who shall provide you with a free review in order to help your coverage, and also keep in pace with the changing needs of insurance. Today we are the third largest mutual property and health insurer of the nation.


Why Choose American Family Insurance
There are many reasons why you may choose us:

  • We just not make promises, but we believe in keeping all our promises.
  • Our financial results have been enough to prove our commitment and growth.
  • We have a very sound financial position, with the year ended 2005 showing a financial assets of $ 14.6 billion

There are many companies making many kinds of claims, but we don’t believe in making claims but in performing. The most important consideration that is made with respect to the insurance companies is its financial strength and stability that is proven well by the financial status. We are very secure financially and in the year-end 2005, we had $ 14.6 billion in assets, $4.8 billion in equity and $6.8 billion in revenue. Today we have more than 8100 employees with more than 4300 agents with more 9 million policies and loans in force. Most of our agents work in 17 states of the United States, providing you with one of the best protections. We help our customers to make some short-term decisions, so that they feel protected as well as secure. It has been more than 75 years since we are providing our customers with care and protection, so that they get a peace of mind.

American Family Auto Insurance
We offer all our customers, large variety of coverage options that help in the protection of your car or truck, in case of accidents, vandalism or natural disasters. The drivers as well as the passengers are protected from the different catastrophes that may be involved. Discount facilities are also available, but in order to qualify for a discount you need to fulfill certain conditions.

  • You are required to make insurance of more than one vehicle.
  • Your age must be between 50 to 69 years.
  • You should have a good driving history.
  • You should be insuring both your vehicle as well as your home with the insurance company.

American Family Insurance Timeline
It was in the year 1927 that Farmers Mutual Automobile Insurance Company, was founded. In 1938 assets and premiums of the company surpass $1 million. In the year 1958, the company starts the homeowners insurance and American Family Life Insurance.1961 and 1962 saw the beginning of American Standard, and company offers farm owners insurance. In the next few years the company made huge profits and any new ventures of the company were opened. American Family Jingle was copyrighted on July 9, and a few years later in 1975 commercial lines were introduced. It soon became the fifth largest mutual auto insurer. In the year 1986 a new motto was introduced of the company, of strong growing and friendly. In the year 2002 the American family celebrated its 75th anniversary.

American Family Insurance Commitment
The American Family is fully dedicated in making a foundation of sound corporate pricnciples. With the help of the principles, we shall be able to embrace our commitment towards integrity honesty and highest ethical business standards. We value talents and perceptions, that is available with our employees, and our experience has helped us to combine to the various needs of the customers. We have more than 75-year tradition of community development, and our strong sense of community needs goes beyond the financial contribution that is made. Most of our employees and agents provide us with maximum time, donating us their precious time, through many weekends, also in the form of working charities and also community projects. We have great reliance on our core values for honesty, integrity and community building that helps us in our customer satisfaction and protecting the peace of mind of the customer.

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American Family Insurance

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AWFUL!

Jun 16, 2011 by Anonymous
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I was hit by an elderly man who carries this insurance. It has been 6 weeks and they haven't even called me back once, though I have left several messages. They just denied my claim, which I found out through calling MY insurance company. They denied it based on some supposed pictures the person who hit me has and they refused to let my insurance company even see the pictures. They also refused to look at the full scene investigation my insurance company did and they DID NOT do a scene investigation for themselves.


Unhelpful Agents

Jun 15, 2011 by Anonymous
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I went to talk to an agent today about my kids life insurance and am not satisfied at all. The agent was hesitant and really didn't help me out at all.


Great Company

May 28, 2011 by Anonymous
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Never had any problems with American Family. The rates were good and the coverage was great. As a family we had small claims like windshields and received good response. The true test came when I was the victim of a hit and run. The response from American Family was great. My car was totaled and I had a check from the adjuster the same day and after it was all said and done my rates were not affected.


Slow

May 25, 2011 by Anonymous
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Their claim reps are difficult to deal with. There is no communication at all. I'm still waiting to be paid for the work completed over a month ago.


Disappointed

May 05, 2011 by Anonymous
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I have been with this company for almost 20 years and have never had to make a claim until now. I was denied because the agent did not add water damage to the policy. I trusted what they told me when they created the policy. The person I talked with was rude and so cocky when he said that my policy did not cover water damage.


Get What You Pay For

May 01, 2011 by Anonymous
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We have a wonderful agent who is always willing to help us. We have had hail damage claims on our home/and a deer vs car claim that were handled promptly and fairly. The rates are a little higher then others but you get what you pay for.


You pay for what you get

 by Anonymous
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If you're shopping only on price don't you think your company will shop on price too? American Family's cost is finally coming in line now that they've instituted insurance credit scoring too, at least for those who pay their bills on time. I don't mind paying a little more though to have one agent who knows his stuff to call for everything.


Claim Denied Mother Nature Blamed

 by Anonymous
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I spoke with American Family's claims adjuster who informed me that I had not maintained my trees; that I was negligent... that means that if I had maintained my trees I would not have been negligent and they might have paid the claim. The windstorm was an "act of God" and that American Family does not pay claims caused by "acts of God" ... Is this a bunch of crap or what !?


Better than Others

 by Anonymous
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Not only was the premium lower, it has not gone higher after the two speeding tickets I received.


Refusal pay

 by Anonymous
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I'm very surprised that AmFam is refusing to pay, because in their opinion it was my childs fault that a driver without a license hit him while he was walking along on the side walk. I find it hard to believe, not only am I paying full coverage for auto insurance and for un-insured motorist plus I have my home insured w/ them.


Insurance USA , USA 6.5 127.0 63 63 My husband had insurance with American Family for over 40 years, and because he turned in a claim for hail damage to our roof last year, they cancelled our insurance and then had t