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Poor Claims Process Practices - Allstate Review

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1.3 Overall Rating by

Poor Claims Process Practices

I was involved in a hit and run accident caused by a car that was insured by Allstate. A witness chased the car who hit me and got a plate number. Allstate refused to repair my vehicle totaling more than $5000 worth damages because the owner claimed he did not give permission to his girlfriend to drive his car. They had no problem fixing the damages on his vehicle though. How fair is that?

1.0 Coverage
1.0 Cost
2.0 Service
1.0 Claims

Allstate Ratings

  • 2.5 coverage
  • 2.3 cost
  • 2.0 service
  • 1.8 claims
  • 2.2 overall rating

Based on 143 reviews - 1 is lowest, 5 is highest

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