Dragged OutNov 01 2012
This company has done nothing to help me with this accident claim that was issued back in May 2012. They don't return phone calls and every agent I speak with is always not sure where anything on this claim is. They have to search for 5 to 10 minutes before they finally find the info needed, then proceed to apologize for not being able to help. I have wasted way too much time. It's sad when all I want is to complete this claim and there the ones dragging it out.